Privacy Policy

When you request a quote or contact us through this website, we collect the information you provide: your name, phone number, email address, the service you're interested in, your message, and any photos you upload of items you'd like removed.

We also collect basic technical information automatically, such as your IP address (used for rate limiting and abuse prevention) and standard analytics data described below.

We use the information you provide solely to:

• Respond to your quote request or inquiry
• Schedule and perform the services you request
• Send you a confirmation of your submission
• Protect our website from spam and abuse

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

This website uses Google Analytics to understand how visitors use the site (pages visited, time on site, general location). Google Analytics may set cookies in your browser. This data is aggregated and does not personally identify you. You can opt out using the Google Analytics opt-out browser add-on.

Form submissions are delivered to us by email through Resend, our email service provider. Your submitted information passes through their systems only for the purpose of delivering your message to us. We use hosting and infrastructure providers to operate this website; they process data on our behalf and are not permitted to use it for their own purposes.

We keep quote requests and correspondence for as long as needed to serve you and to maintain business records. If you'd like us to delete your information, contact us using the details below and we will remove it unless we're required to keep it by law.

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To exercise these rights, call us at (240) 885-9697 or email certifiedhaulers@gmail.com.

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this policy from time to time. The effective date at the top of this page will always reflect the latest revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Questions about this policy or your data? Reach us at (240) 885-9697, certifiedhaulers@gmail.com, or via our contact page. Certified Haulers is based in Germantown, MD 20874.